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Handlopolis Privacy Policy (Version: UK / Poland)

Effective from: 10 September 2025.

This Privacy Policy explains what personal data we collect, the purpose for which we process it and your rights in relation to the use of our website Handlopolis.com. We act in accordance with the regulations UK GDPR (UK version of the General Data Protection Regulation) and Data Protection Act 2018.

1. data controller

The controller of your personal data is:

Handlopolis - Marek Wojciechowski
Sunderland, United Kingdom
Email: [email protected]
Telephone: +44 7440702941

2 What data do we collect?

We only collect data that is necessary for us to provide our services, such as:

  • Name

  • E-mail address

  • Telephone number

  • IP address

  • Company name, company address

  • Website address

  • Technical data (e.g. browser used, time of visit)

Data is collected during:

  • placing a service order,

  • filling in the contact form,

  • contact by e-mail, telephone or WhatsApp/Facebook,

  • browsing our website (cookies).

3. For what purpose do we process data?

We use your data exclusively for the following purposes:

  • implementation of the requested service (website, shop, hosting, SEO, etc.),

  • invoicing and bookkeeping,

  • to contact you about day-to-day matters relating to your service,

  • sending important technical information,

  • improving service quality (statistics, error analysis).

We do not send newsletters or pass on data to third parties without your consent.

4 Legal basis for processing

We process your data:

  • based on Article 6(1)(b) UK GDPR - performance of the contract or pre-contractual activities,

  • based on Article 6(1)(c) UK GDPR - tax law obligations (e.g. invoices),

  • based on Your consent - in cases not covered above (e.g. placing an opinion on the website).

5 Data storage

  • We store customer data for 5 years from the end of the cooperation (in accordance with accounting regulations).

  • We store contact data from email enquiries for up to 12 months.

You can request their removal or modification at any time.

6 Rights of the data subject

You have the right to:

  • access to their data,

  • rectification of data,

  • request the deletion of data ("right to be forgotten"),

  • limitation of processing,

  • transfer of data to another entity,

  • to object to the processing of data,

  • make a complaint to the UK supervisory authority ICO (Information Commissioner's Office).

ICO contact: https://ico.org.uk

7 Cookies

Our website uses cookies for the following purposes:

  • website traffic analysis (e.g. Google Analytics),

  • improving safety,

  • remembering user settings.

By using the site, you agree to the use of cookies. You can change your browser settings to block cookies, but this may affect the functionality of the site.

8 Data security

We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration or deletion. Data is transmitted using an encrypted SSL connection.

9 Changes to the Privacy Policy

We reserve the right to update the Privacy Policy. Any change will be published on this page with the effective date.

Do you have questions?
Write to us: [email protected] - we'd love to hear from you!